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How 7era club Handles Your Personal Data

At 7era club, your personal data belongs to you — we collect only what we need to run your account and process your transactions through Touch 'n Go…

Data dikumpul dengan tujuan jelasPerlindungan akaun berlapisHak akses data tersediaSokongan privasi 24 jam

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Browse Our Policy Scope and Jurisdiction

7era club Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all accounts registered at 7eraclub.net and covers data collected when you deposit via Touch 'n Go, GrabPay, Boost dan FPX or use any feature inside the lobby. Access and eligibility depend on local law and are available where local law permits.

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We process data in accordance with Malaysian personal data protection principles. Data you submit during registration — such as your name, contact details and preferred payment method — is retained only as long as your account remains active or as required by applicable local regulation. Any
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transaction records linked to Touch 'n Go, GrabPay or FPX withdrawals are stored securely and are not sold to third parties. We may update this policy when our data practices change; the date at the top of this page always reflects the current version.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PRIVASI KAMI

Open a Privacy Request With Our Team

Team online

E-mel Privasi

Hantar permintaan akses atau pemadaman data anda terus ke alamat e-mel privasi kami. Pasukan kami akan mengesahkan identiti anda dan membalas dalam masa tiga hari bekerja.

Live Chat 24 Jam

Live chat kami tersedia sepanjang masa untuk soalan berkaitan privasi. Sebutkan nombor akaun anda dan jenis permintaan supaya ejen dapat membantu dengan cepat dan tepat.

Borang Aduan Bertulis

Untuk permintaan formal berkaitan data — termasuk pembetulan maklumat atau bantahan pemprosesan — isi borang aduan bertulis di bahagian Akaun anda selepas log masuk.

AMALAN PERLINDUNGAN DATA

Explore How We Protect Your Account Data

From the moment you create an account at 7era club to each withdrawal you process through GrabPay or FPX, your data moves through encrypted channels.

Enkripsi Data Dalam Transit

All data sent between your device and our servers travels over TLS encryption. This applies equally whether you are topping up via Touch 'n Go or browsing your account transaction history inside the lobby.

Kawalan Kuki

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time without affecting your core account access.

Keselamatan Akaun Berlapis

Two-step verification is available for all accounts. We strongly encourage you to enable it so that even if your password is compromised, your account and linked payment methods remain protected.

Tempoh Penyimpanan Data

We keep your personal data only as long as your account is active or as required by Malaysian law. Once an account is permanently closed, identifiable records are deleted within 90 days unless a legal hold applies.

Perkongsian Data Pihak Ketiga

We do not sell your personal information. Data is shared with payment processors — including Touch 'n Go, GrabPay, Boost dan FPX — solely to complete your transactions, and only to the minimum extent those processors require.

Hak Meminta Perubahan

You may request a copy of your stored data, ask us to correct inaccurate entries, or request deletion through our support channels. We aim to complete verified requests within five working days.

Switch Through Common Privacy Questions

Below you will find answers to the questions we receive most often about how 7era club collects, stores and uses your data. If your question is not covered here, reach out via live chat or our privacy e-mel address and we will respond within three working days.

We collect your name, e-mel address, phone number and country of residence during registration. When you add a payment method such as Touch 'n Go or GrabPay, the relevant token or reference number is also stored to process future transactions.

Payment data passes directly to the respective payment processor — GrabPay, Boost or FPX — over an encrypted connection. We retain only a transaction reference and amount; full card or wallet credentials are never stored on our servers.

Yes. Submit a data-access request through live chat or our privacy e-mel and confirm your identity. We will compile your stored data and deliver it in a readable format within five working days of verification.

Send a deletion request via the written complaints form in your account or through live chat. Once your account is permanently closed and no legal hold applies, identifiable records are removed within 90 days.

We share data only with payment processors needed to complete your deposits and withdrawals — Touch 'n Go, GrabPay, Boost dan FPX. We do not sell data to advertisers or unrelated third parties under any circumstances.

We use session cookies for login continuity and analytics cookies to see which pages are used most. Manage or block non-essential cookies through your browser settings; this will not prevent you from logging in or transacting.

Contact our privacy team via live chat or the dedicated privacy e-mel listed in the support section. We aim to acknowledge every complaint within 24 hours and resolve it within five working days, in line with Malaysian data protection principles.

How 7era club Handles Your Personal Data

Open a Privacy Request With Our Team

E-mel Privasi

Live Chat 24 Jam

Borang Aduan Bertulis

Explore How We Protect Your Account Data

Enkripsi Data Dalam Transit

Kawalan Kuki

Keselamatan Akaun Berlapis

Tempoh Penyimpanan Data

Perkongsian Data Pihak Ketiga

Hak Meminta Perubahan

Switch Through Common Privacy Questions

01 What personal data does 7era club collect when I register?

02 How is my payment data handled when I use GrabPay or FPX?

03 Can I request a copy of all the data 7era club holds about me?

04 How do I ask 7era club to delete my personal data?

05 Does 7era club share my data with any third parties?

06 What cookies does 7era club use and how can I manage them?

07 Who do I contact if I believe my privacy rights have been breached?

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